Support
Sublingo is made by one person. That is the good news and the bad news: every message is read by someone who can actually change the app, and there is no team to escalate to.
Email us
Most messages are answered within one working day. If something is broken, telling us which story and which episode, and roughly when it happened, usually turns a week of guessing into an afternoon of fixing.
Inside the app
Once Sublingo is installed, Profile → Helpis faster than email: it carries your app version and, for a story report, the exact episode — so nobody has to describe “the one with the taxi”. Replies arrive in the same conversation.
Account and data
- Delete your account. Profile → Delete account removes your account and the data attached to it. You do not need to email us first.
- Subscriptions are managed through the App Store or Google Play, since that is where the payment lives. Profile → Manage Subscription opens the right place.
- Anything else about your data — see Privacy, or write to us.
Something wrong in a story?
Tell us. The stories are generated with AI and reviewed before publishing, which catches most things and not all of them. A misread word, a definition that does not fit the sentence, or a story that is much harder than its level claims — those reports are the single most useful thing we receive, and they are why the report button sits inside the reader rather than three menus away.